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Latest News

NHS England Appoints The Network Group to New National Framework

We have recently become founder members of ‘The Network Group’, a collaboration of more than 30 small to medium sized agencies committed to supporting the NHS and healthcare organisations to deliver integrated care. It allows us to work at scale, bringing together the best possible range of skills and expertise to work alongside our understanding of primary and urgent care.

Following NHS England’s announcement of the establishment of a major new Framework, Stephen Dorrell, Chair of The Network Group (www.The-Network-Group.org) commented that he is delighted that the Network Group has been successful on all of the categories it bid for. He added “this is a significant step forward for The Network Group, an emerging and innovative organisation designed to support the NHS, local government and other health and care organisations deliver the next generation of integrated care models”. For more information go to the full press release.


New on-line registration for the potentially avoidable appointments audit

We have now completed a new, fully automated audit of potentially avoidable appointments, funded by NHS England. It is now easy for any practice to register online, it offers instant reporting on results and remains free to use for all practices in England. To register,  CLICK HERE


Are there any simple lessons for practices looking to improve access?

A feature article in Management in Practice by Rick Stern reviews what we have learned from working with over 1,500 practices across the UK – you can read the full article HERE We are continuing to use our web based tool for improving access and urgent care in general practice – if you would like to see an example report, CLICK HERE. And if you want to know more about how we might work with you please contact us at  This email address is being protected from spambots. You need JavaScript enabled to view it.


Integrated Urgent Care – opportunity for support to your locality

We have developed a financial model for the Integrated Urgent Care Team at NHS England that focuses on the NHS 111 and OOH ‘front end’ to an integrated urgent care system (but also looks at the cost of onward referrals to other services). This is proving to be an invaluable tool for both commissioners and providers. It is now available to use and NHS England have also agreed to support some sites to setup and work through the model with PCF’s Henry Clay who developed the model. For further information please contact Henry on This email address is being protected from spambots. You need JavaScript enabled to view it.

About Us

The Primary Care Foundation supports the development of best practice in primary and urgent care. We apply our work shaping national policy to support local change. We use information to create understanding, driving improvements in care, reducing unnecessary variation across organisations and between clinicians and developing practical tools for front-line staff in general practice and urgent care.