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Latest News

Major upgrade for the potentially avoidable appointments audit

We have just completed substantial improvements to the Audit Tool of potentially avoidable appointments.  Completed during lockdown, this was the fourth piece of work commissioned by NHS England and involved PCF working closely in partnership with Methods Analytics as data and web design experts. New features include a new level of reporting for PCNs, an easy to use action planning tool and an automated survey asking respondents about the impact of the audit tool and reports on helping them manage their workload and improve patient care. Any practice can continue to register online and it remains free to use.  To register,  CLICK HERE


Our latest report – a major review of data quality in IUC – is out now

‘Comparing performance of Urgent Care Providers across England: Is the drive to improve outcomes and the quality of integrated urgent care being compromised by poor data quality?’

You can download the 20-page summary report

or the full version with all the analysis and appendices


Invitation to join a new national pilot to improve IUC data quality

There is an opportunity for local integrated urgent care systems to be part of a pilot project to improve data quality and inform improvements nationally. To see the proposal CLICK HERE.  If you would like to know more or discuss this further, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

About Us

The Primary Care Foundation supports the development of best practice in primary and urgent care. We apply our work shaping national policy to support local change. We use information to create understanding, driving improvements in care, reducing unnecessary variation across organisations and between clinicians and developing practical tools for front-line staff in general practice and urgent care.